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PERSONALIZED. THEMED. HANDCRAFTED WITH LOVE.

Frequently Asked Questions

How can I contact you with questions?

Feel free to visit our Instagram and Facebook pages, or reach out to us by email at craftdreamsco@gmail.com.

What themes can I choose from?

Soccer, Rainbow, Mermaid, Unicorn, Dinosaur, Construction, Space, Ballet, Detective and Pirates are our current starting points, but they're ideas we build on, not fixed products. Colours, details and contents can be reimagined to fit your party.

Don't see a fit? Submit a Custom Inquiry and we'll confirm within 48 hours whether we can bring it to life.

Please note: we're unable to replicate licensed characters (Disney, Marvel, Paw Patrol, etc.).

What's the difference between The Signature Box and The Signature Box Plus?

The Signature Box ($15) includes a themed gable box, a personalized activity booklet, 8 full-size crayons, a sticker sheet, 2 snacks or treats and a fun item.

The Signature Box Plus ($25) includes everything in The Signature Box, plus a personalized bookmark, a handmade crayon box designed to match your theme, a second sticker sheet, and a second fun item.

You'll choose between the two on the order form. See both side by side on The Signature Box page.

How do I place an order?

Fill out the order form. You'll find it under Place an Order in the menu above. We'll be in touch to confirm details and answer any questions you have.

Orders, Payment & Cancellations

A 50% non-refundable deposit is required to confirm your order. The remaining balance is due upon receipt of your boxes. If you need to cancel, please reach out as soon as possible. Our standard lead time is two weeks; shorter timelines may be possible depending on the theme, quantity and current production capacity, with a rush fee applied when a shorter timeline is accepted. The earlier you reach out, the better, especially for larger orders.

How will I get my bags?

We're based in Whitby Shores and currently offer local pick-up and delivery between Pickering and Oshawa. Live further out in the GTA? We'd still love to help. Reach out and we'll see if we can make delivery work for you.

Can I mix themes in one order?

Sometimes. A coordinated main theme can be paired with a different look for a smaller number of guests when timing and production allow, we've done a rainbow party where a few boxes got soccer contents by request. Note what you're picturing in the Make It Yours section of the order form, or reach out first if you want to confirm feasibility before ordering.

Do the snacks contain common allergens?

Each bag includes two snacks or treats selected from the options available when your order is confirmed:

Snack selection, ingredients and manufacturer statements can change, and substitutions may be necessary. The current package label is the source of truth for ingredients and allergen information. Please tell us about allergies when ordering; Craft Dreams cannot guarantee an allergen-free preparation or packing environment.

What fun item is included?

The Signature Box includes 1 fun item: a Mini Pop Fidget Keychain or 2 Slap Bracelets, your choice.

The Signature Box Plus includes 2 fun items, picked from a Pop Fidget Keychain, 2 Slap Bracelets, a Multicolour Pen or a Stamper — any combination, repeats included. You'll make your selection on the order page.

Can I add matching shirts?

Yes! When ordering the Signature Box, you can add a Birthday Child Shirt or Birthday Family Shirts (~$25 each), coordinated with your party theme. You'll see a design proof to approve first, and shirts are added to your final invoice rather than your deposit.