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Craft Dreams Co.
PERSONALIZED. THEMED. HANDCRAFTED WITH LOVE.

Frequently Asked Questions

What makes Craft Dreams different from a regular loot bag?

Every piece in a Craft Dreams box, the box itself, the colouring book, the crayons, the stickers, is designed together around one theme and personalized with a name. Nothing is grabbed off a shelf and combined; it's built as one coordinated gift from the ground up.

How can I contact you with questions?

Feel free to visit our Instagram and Facebook pages, or reach out to us by email at craftdreamsco@gmail.com.

Where can I see what each theme looks like?

Each theme is showcased on our Instagram and Facebook pages. You can also browse photos directly on our website, each product page lets you select a theme to see photos.

What themes are currently available?

Our current themes are The Mermaid, The Unicorn, Rainbow, Dinosaur, Space, Soccer and Construction. Don't see a fit? Submit a Custom Inquiry and we'll confirm within 48 hours whether we can bring it to life.

Please note: we're unable to replicate licensed characters (Disney, Marvel, Paw Patrol, etc.).

How do I place an order?

Fill out the order form for the product you'd like. You'll find each one under Place an Order in the menu above. We'll be in touch to confirm details and answer any questions you have.

Orders, Payment & Cancellations

A 50% non-refundable deposit is required to confirm your order. The remaining balance is due upon receipt of your boxes. If you need to cancel, please reach out as soon as possible.

How much notice do I need to give?

Our standard lead time is two weeks. Shorter timelines may be possible depending on the theme, quantity and current production capacity; a rush fee applies when a shorter timeline is accepted. The earlier you reach out, the better, especially for larger orders.

What's the minimum and maximum order quantity?

There is no fixed minimum. Larger orders are reviewed based on quantity, theme and current production capacity.

How will I get my bags?

We're based in Whitby Shores and currently offer local pick-up and delivery between Pickering and Oshawa. Live further out in the GTA? We'd still love to help. Reach out and we'll see if we can make delivery work for you.

Can I mix themes in one order?

Yes, within reason. A coordinated outer theme can be paired with alternate contents for a smaller number of guests when the designs and timing allow. Include the mix in the additional information section so we can confirm feasibility.

Do the snacks contain common allergens?

Each bag includes two snacks selected from the options available when your order is confirmed:

Snack selection, ingredients and manufacturer statements can change, and substitutions may be necessary. The current package label is the source of truth for ingredients and allergen information. Please tell us about allergies when ordering; Craft Dreams cannot guarantee an allergen-free preparation or packing environment.

Can I request a custom theme?

Yes! We love hearing theme ideas. Submit your request through our Custom Inquiry form and we'll confirm within 48 hours whether we can bring it to life.

Please note: we're unable to replicate licensed characters (Disney, Marvel, Paw Patrol, etc.).